El Cauca Del Palo

Incident 1

• Two of the workers of the Food Analysis Laboratory are not using nylon caps, a machine operator has his unbuttoned uniform and is wearing jewelry. The other three operators are properly dressed in uniform.
• Procedure FAL 002 Rev. 2 (the current version) is available in the area and clearly described in clause 7, the dress code which states: uniform must be buckled, nylon caps should be used and jewelry is not permitted.

Incident 2

In the production hall, the auditor noted two scales:

• The scale Serial No. 1624 has a label attached indicating the calibration date, showing a date four months ago.
• The scale Serial No. 1636 does not have a calibration tag attached.

Incident 3

• In the office of the Head of Quality, the auditor reviews the reports of internal audits.
• The auditor observes that constantly at all levels of audits performed during the previous two years, 70% of non-conformities occurred in the design department.
• The procedures require an audit in every department every six months and this has been strictly followed since the implementation of the system.

Corrective Action Request

Company:

Date:

INC Nº: 4

Auditor:

Auditee:

Standard and clause:

Major:

Minor:

Auditor's Report (requirement and evidence)

The Standard requires "establishment of a documented process for defining the necessary controls" and "(a) approval of documents for suitability and adequacy prior to issue."

In the audit of the Quality Department, we found that they had issued three new processes through the intranet, but no evidence was found of prior approval

Signature:

Date:

Cause and corrective action:

Corrective Action - approval records shall be created, which will be added to the file of the proceedings.

Recommended - Quality Manager

Implementation date proposed:

Date:                                                                                       Signature:

Review of the corrective action:

Signature:

Date:

Corrective Action Request

Company:

Date:

INC Nº: 5

Auditor:

Auditee:

Standard and clause:

Major:

Minor

Auditor's Report (requirement and evidence):

The standard requires that "The organization shall establish, implement, maintain and continuously improve its quality management system, including the necessary processes and their interactions, in accordance with the requirements of this international standard".

During the audit of the QMS a description of the interaction was found between the processes of the quality management system.

Signature:

Date:

Cause and corrective action:

The Quality Manager, in conjunction with the Production Manager, defines the processes of quality management system.

Implementation date proposed:

Date:                                              Signature:

Review of the corrective action:

Date: