100 Way To Say It

37. Change topics less formally

38. Change topics informally

INTERRUPTING

39. Interrupt very politely

40. Interrupt politely

41. Interrupt strongly

42. Interrupt very strongly

43. Avoid interruption

44. Allow interruption

AGREEING & DISAGREEING

45. Check for consensus

46. Agree with opinions

47. Disagree partially

48. Disagree strongly

49. Disagree less strongly

50. Disagree politely

51. Soften disagreement

RESERVATION

52. Express reservation

INSTRUCTIONS

53. Give instructions – start

54. Give instructions – continue

55. Give instructions – finish

GOOD & BAD NEWS

56. Introduce good news

57. Introduce bad news formally

58. Introduce bad news informally

59. Express condolence

COMPLAINTS & CERTAINTY

60. Complain strongly

61. Complain less strongly

62. Reply to complaint

100 Ways to Say It in Business English

Copyright by Andrew D. Miles and English for Business

www.barcelonaenglish.com www.madridenglish.net www.englishphone.biz

63. Express something sure

64. Express something probable

65. Express something possible

66. Express something improbable

67. Express something impossible

PROVIDING DETAILS

68. Add further information

69. Provide more detail

GENERALISING

70. Generalise

DESCRIBING

71. Describe projects

72. Describe fluctuation

73. Describe stability

74. Describe increase

75. Describe gradual increase

76. Describe sudden increase

CAUSE & CONSEQUENCE

77. Talk about causes

78. Talk about consequences

79. Warn about consequences

CONVINCING

80. Convince

81. Describe advantages

82. Get people to act

PROPOSALS & SUGGESTIONS

83. Propose solutions

84. Explore options

85. Propose what is needed

86. Request what is needed

RECOMMENDING

87. Recommend a person or firm

88. Recommend an action

DESCRIBING A PRODUCT

89. Describe a product

90. Describe features of a product

FINISH A SPEECH OR MEETING

91. Refer to what has been said

92. Summarise

93. Finish a speech

94. Close a meeting

95. Close a conversation

THANKING

96. Say thanks

97. Thank people for coming

98. Thank for letting you speak

GOODBYE

99. Say bye formally

100. Say bye informally

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1. INTRODUCE YOURSELF FORMALLY

I’d like to introduce myself

I‟d like to introduce myself. I‟m Jack Todd from Dynacore.

Let me introduce myself

Let me introduce myself. Dr Steve Perkins.

How do you do?

How do you do? My name is Helen Byrne. I run the HR division.

Nice to meet you

Nice to meet you. John Bloor. We spoke on the phone last week,

I'm delighted to meet you

I‟m delighted to meet you. My name is Jeffers.

2. INTRODUCE YOURSELF LESS FORMALLY

I’m

I‟m Jack, Susan‟s cousin.

Hi

Hi. Nice to meet you. I‟m Susan but everyone calls me Sue.

Hello

Hello. Sam Patrick from Sales.

Jack

Jack, from Geneva.

My name is

My name is Liz, Liz Roberts.

100 Ways to Say It in Business English

Copyright by Andrew D. Miles and English for Business

www.barcelonaenglish.com www.madridenglish.net www.englishphone.biz

3. REPLY TO A FORMAL

INTRODUCTION

Nice to meet you

Nice to meet you, Colonel Wrigley.

Pleased to meet you

Pleased to meet you, Angela. I‟m Dr Slithers.

I’m delighted to meet you.

I‟m delighted to meet you. Welcome to London.

My pleasure

My pleasure. Have you had a good trip?

It’s an honour

It‟s an honour, ambassador.

4. REPLY TO AN INFORMAL INTRODUCTION

Hi

Hi. I‟m Sam.

Hello

Hello. Andrew Damson.

Nice to get to meet you too

Nice to get to met you too. I‟m Sarah.

Lovely to meet you

Lovely to meet you. Would you like a drink?

How are you?

How are you? It‟s good to get to know you at last!

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100 Ways to Say It in Business English

Copyright by Andrew D. Miles and English for Business

www.barcelonaenglish.com www.madridenglish.net www.englishphone.biz

5. INTRODUCE YOURSELF BEFORE A SPEECH

I am

I am Dr. Jack Smith from Barcelona. I work at our R&D facility.

I’d like to introduce myself

I‟d like to introduce myself. I am Steve Platt, Chief of Maintenance.

Let me introduce myself

Let me introduce myself. Tom Salinger.

My name is

My name is John Styles. I run Riversoft‟s European operations.

I’m called

I‟m called Roberta Woodall. Robbie to my friends.

6. INTRODUCE PEOPLE TO THE PUBLIC

This is

This is Amy Stevens.

May I introduce?

May I introduce Sally Young? Sally‟s our PR officer.

Let me introduce

Let me introduce John Oats. He will be joining our sales team.

I’d like you to meet

I‟d like you to meet Dr Li. She‟s the Head Surgeon at BC Hospital.

Have you already met Maria Jones?

Have you already met Maria Jones? She runs the Moscow office.

100 Ways to Say It in Business English

Copyright by Andrew D. Miles and English for Business

www.barcelonaenglish.com www.madridenglish.net www.englishphone.biz

7. SAY HELLO

Hi

Hi, John.

Hello

Hello. May I come in?

How are you?

How are you, Betsy?

Good morning

Good morning, Mr Hendricks.

Nice to see you

Nice to see you again, Paul

8. SIGNAL THE START OF A SPEECH

Right. Shall we start?

Right

...