Rebates

NA - AR team attaches deduction support for promotional items.
Europe - Use reason codes .
Australia - Detailed product level file is sent to CDT.
Asia - CDT/Sales records every claim (SEA sales expense application)/CSAF(Customer Support Authorization Form) in a tracking file (excel based), and lists the status in the file. The Excel file tracks SEAs already submitted to CP. Since deductions come before SEA, at the time SEAs are recorded, customer has already taken the deduction. The file has rebate information for each customer, rebate activity, amount and the status of the SEA (this step covers the entire SEA process).
LaTam - PO/Ebuy process.
Hills - BSID identifies any funds landing on account that did not apply to open balances

Download check remittance from Bank of America-Global and Cashpro websites and attach to SAP line items.  During cash application, the system causes multiple deductions to be joined together under one amount due to similar deduction claim numbers; in that instance, deductions in SAP must be split in F-30 to match the remittance and therefore the customer claim.  Once the text in SAP matches the claim# on the remittance, backup is either downloaded from customer vendor portals or requested.  Once obtained, it is attached in SAP 36 hours
WAA Analyst Move 6 hours from Line 1508
If  deductions or payments are grouped together, validate  amount and if necessary split.  This is done by review check remittance,  backup or advice for correct amounts.

SAP  Billing document Net due date Amount and text field

PORTAL Invoice number and net due date

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