CONTINENTAL AIRLINES

INTRODUCTION

Continental Airlines actually named United Airlines, is the world’s leading airline and is focused on being the airline customers want to fly, the airline employees want to work for and the airline shareholders want to invest in. They are committed to building a sustainable future for their customers, their co-workers, their investors and the environment.

Now with great people, the world’s most comprehensive global route network, the best current aircraft order book among U.S. network carriers and the industry-leading loyalty program, United is well positioned to deliver meaningful profitability and sustainable long-term value for our customers, the communities they serve, their shareholders and their co-workers around the world.

Continental Airlines was a major U.S. airline, founded in 1934 and headquartered in Houston, Texas. In May 2010, the airline announced that it would merge with UAL Corporation, the parent company of United Airlines, the acquisition was completed in October 2010, at which time the holding company was renamed United Continental Holdings.

Continental had ownership interests and brand partnerships with several carriers. Continental was a minority owner of ExpressJet Airlines, which operated under the 'Continental Express' trade name but was a separately managed and public company. Chautauqua Airlines also flew under the Continental Express identity, and Cape Air, Colgan Air, CommutAir, and Silver Airwaysfed Continental's flights under the Continental Connection identity. Continental did not have any ownership interests in these companies.

United Airlines and United Express operate an average of 5,341 flights a day to more than 360 airports across six continents. In 2012, United and United Express carried more passenger traffic than any other airline in the world and operated nearly two million flights carrying 140 million customers. United is investing in upgrading its onboard products and now offers more flat-bed seats in its premium cabins and more extra-legroom economy-class seating than any airline in North America. In 2013, United became the first U.S.-based international carrier to offer satellite-based Wi-Fi on long-haul overseas routes. The airline also features DIRECTV® on 200 aircraft, offering customers more live television access than any other airline in the world. United operates nearly 700 mainline aircraft and has made large-scale investments in its fleet. In 2013, United will continue to modernize its fleet by taking delivery of more than two dozen new Boeing aircraft. The company expanded its industry-leading global route network in 2012, launching nine new international and 18 new domestic routes. Business Traveler magazine awarded United Best Airline for North American Travel for 2012, and readers of Global Traveler magazine have voted United’s MileagePlus program the best frequent flyer program for nine consecutive years. According to the 4th annual Switchfly Reward Seat Availability Survey published by IdeaWorksCompany in May 2013, United has the most saver-style award-seat availability among the largest U.S. global airlines. More than 85,000 United employees reside in every U.S. state and in countries around the world. United's main competitors in its domestic market are Delta Air Lines and American Airlines.

(http://www.unitedcontinentalholdings.com/)

THEORETICAL FOUNDATIONS OF ENVIRONMENTAL SUSTAINABILITY

At United, we're committed to operating sustainably and responsibly. Part of this pledge means that we minimize the environmental impacts associated with

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