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Battlefield Heroes™ ReadMe File V0.5
April 30, 2008
© 2008 EA Digital Illusions CE AB
Battlefield Heroes
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About This Document:
Thank you for installing Battlefield Heroes.
This README file includes information that pertains to general problems and questions you may have concerning the game or your computer.
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TABLE OF CONTENTS
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I. INTRODUCTION
II. SYSTEM REQUIREMENTS AND SUPPORTED CHIPSETS
III. NOTES ON COMPATIBILITY
IV. KNOWN ISSUES/TROUBLESHOOTING
V. LEGAL NOTICES
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I. INTRODUCTION
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Welcome to Battlefield Heroes, Soldier! This information contained in this document will provide additional information to what you will recieve in the game. It also contains help if you are experiencing technical difficulties.
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II. SYSTEM REQUIREMENTS AND SUPPORTED CHIPSETS
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In order to install and play Battlefield Heroes your system must meet or exceed the following minimum system requirements.
Operating system: Windows XP or Windows Vista
DirectX 9.0c February 2006 edition
CPU: Intel Pentium 4/AMD Athlon 1.0 GHz
RAM: 512 MB (1Gb on Windows Vista)
Video Card: 64MB DirectX compliant video card, Pixel shader 2.0 and above. (AGP and PCIe only)
Sound Card - DirectX 9.0c compatible
Hard Drive space: 1Gb of space is required to install the game
Internet connection: 256kbit Cable/DSL connection
SUPPORTED VIDEO CHIPSETS WITH LATEST DRIVER VERSION INFO.
ATI
Driver tested: Catalyst v8.4 Windows Vista
Radeon 9500/9700 series
Radeon 9550 series
Radeon 9600 series
Radeon 9800 series
Radeon HD 2400 series
Radeon HD 2600 series
Radeon HD 2900 series
Radeon HD 3650 series
Radeon HD 3850 series
Radeon X300 series
Radeon X600 series
Radeon X700 series
Radeon X800 series
Radeon X850 series
Radeon X1300 series
Radeon X1600 series
Radeon X1800 series
Radeon X1900 series
Radeon X1950 series
NVIDIA
Driver tested: Forceware v169.25 Windows Vista
GeForce 5800 series
GeForce 5900 series
GeForce 6200 series
GeForce 6600 series
GeForce 6800 series
GeForce 7300 series
GeForce 7600 series
GeForce 7800 series
GeForce 7900 series
GeForce 8500 series
GeForce 8600 series
GeForce 8800 series
GeForce FX 5700 series
GeForce FX 5900 series
GeForce FX 5950 series
NOTE: TurboCache cards are not supported.
Intel
Driver tested: GMA Driver v15.8 Windows Vista
GMA X3000
Laptop versions of these chipsets should work but have not been tested properly and are there for not supported.
Please note that attempting to play the game using video hardware that isn’t listed above may result in reduced performance, graphical issues or cause the game to not run at all.
X-Fi AUDIO PROVIDER
This option enables optimised hardware-accelerated 3D audio positioning, mixing and environmental effects for users with compatible Creative SoundBlaster X-Fi soundcards. The Ultra-high audio quality level is only available with the X-Fi audio provider.
NOTE - This feature is only available on X-Fi soundcards with support for "Gaming Mode". X-Fi must be set to "Gaming mode". A guide to setting up your soundcard, plus details of compatible hardware can be found at http://www.soundblaster.com
In order to play Battlefield Heroes online, you must have the following ports open in your firewall.
TCP 443
TCP 80
UDP/TCP 18270
UDP/TCP 18275
UDP/TCP 13505
UDP/TCP 19384
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III. NOTES ON COMPATIBILITY
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Battlefield Heroes is designed to run on Windows XP and Vista compatible graphics and sound cards. Drivers for these devices are provided by the respective card manufacturer and may result in compatibility issues beyond our control.
If you are experiencing any issues, it is always recommended that you obtain and install the latest drivers for your hardware. The majority of hardware vendors have the latest drivers available for download via their websites.
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IV. KNOWN ISSUES AND TROUBLESHOOTING
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EA performs a server maintenance every week on Tuesdays at 09:00 till 11:00 GMT as a result you will be unable to log into Battlefield Heroes during this period.
CHANGING DISPLAY MODE
Occasionally on some video cards you may be allowed to set the resolution and video quality to one not supported by your computer. This can result in a frame rate drop, a black screen being shown or other strange behaviors. This should be possible to revert using the reset button in the menu. Strange behavior has been seen on some wide screen resolutions of 16/10 and 16/9 ratio.
Players with SoundMAX HD Audio integrated chipsets may experience crackling and popping audio during game play, if you are experiencing this please ensure you have the latest hardware drivers
installed (see IV. NOTES ON COMPATIBILITY)
Players who have the Windows security update KB917422 installed may suffer from an application error when running Battlefield Heroes. This error can be solved by uninstalling the KB917422 update.
Task switching is not fully supported while running Battlefield Heroes. If you use functions such as Alt-Tab and other variations then you may experience problems.
The following sound cards do not support hardware audio renderer option:
Altec Lansing ADA70 USB Speakers
AOpen AW-320
AOpen Phantom 3D AW-724
AOpen Cobra AW-840
AOpen Cobra AW-850
AudioExcel AV512
AudioExcel AV512M
ASound
...