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Battlefield Heroes™ ReadMe File V0.5

April 30, 2008

© 2008 EA Digital Illusions CE AB

Battlefield Heroes

***************************************************

About This Document:

Thank you for installing Battlefield Heroes.

This README file includes information that pertains to general problems and questions you may have concerning the game or your computer.

************************************************

=================

TABLE OF CONTENTS

=================

I. INTRODUCTION

II. SYSTEM REQUIREMENTS AND SUPPORTED CHIPSETS

III. NOTES ON COMPATIBILITY

IV. KNOWN ISSUES/TROUBLESHOOTING

V. LEGAL NOTICES

===============

I. INTRODUCTION

===============

Welcome to Battlefield Heroes, Soldier! This information contained in this document will provide additional information to what you will recieve in the game. It also contains help if you are experiencing technical difficulties.

==============================================

II. SYSTEM REQUIREMENTS AND SUPPORTED CHIPSETS

==============================================

In order to install and play Battlefield Heroes your system must meet or exceed the following minimum system requirements.

Operating system: Windows XP or Windows Vista

DirectX 9.0c February 2006 edition

CPU: Intel Pentium 4/AMD Athlon 1.0 GHz

RAM: 512 MB (1Gb on Windows Vista)

Video Card: 64MB DirectX compliant video card, Pixel shader 2.0 and above. (AGP and PCIe only)

Sound Card - DirectX 9.0c compatible

Hard Drive space: 1Gb of space is required to install the game

Internet connection: 256kbit Cable/DSL connection

SUPPORTED VIDEO CHIPSETS WITH LATEST DRIVER VERSION INFO.

ATI

Driver tested: Catalyst v8.4 Windows Vista

Radeon 9500/9700 series

Radeon 9550 series

Radeon 9600 series

Radeon 9800 series

Radeon HD 2400 series

Radeon HD 2600 series

Radeon HD 2900 series

Radeon HD 3650 series

Radeon HD 3850 series

Radeon X300 series

Radeon X600 series

Radeon X700 series

Radeon X800 series

Radeon X850 series

Radeon X1300 series

Radeon X1600 series

Radeon X1800 series

Radeon X1900 series

Radeon X1950 series

NVIDIA

Driver tested: Forceware v169.25 Windows Vista

GeForce 5800 series

GeForce 5900 series

GeForce 6200 series

GeForce 6600 series

GeForce 6800 series

GeForce 7300 series

GeForce 7600 series

GeForce 7800 series

GeForce 7900 series

GeForce 8500 series

GeForce 8600 series

GeForce 8800 series

GeForce FX 5700 series

GeForce FX 5900 series

GeForce FX 5950 series

NOTE: TurboCache cards are not supported.

Intel

Driver tested: GMA Driver v15.8 Windows Vista

GMA X3000

Laptop versions of these chipsets should work but have not been tested properly and are there for not supported.

Please note that attempting to play the game using video hardware that isn’t listed above may result in reduced performance, graphical issues or cause the game to not run at all.

X-Fi AUDIO PROVIDER

This option enables optimised hardware-accelerated 3D audio positioning, mixing and environmental effects for users with compatible Creative SoundBlaster X-Fi soundcards. The Ultra-high audio quality level is only available with the X-Fi audio provider.

NOTE - This feature is only available on X-Fi soundcards with support for "Gaming Mode". X-Fi must be set to "Gaming mode". A guide to setting up your soundcard, plus details of compatible hardware can be found at http://www.soundblaster.com

In order to play Battlefield Heroes online, you must have the following ports open in your firewall.

TCP 443

TCP 80

UDP/TCP 18270

UDP/TCP 18275

UDP/TCP 13505

UDP/TCP 19384

==========================

III. NOTES ON COMPATIBILITY

==========================

Battlefield Heroes is designed to run on Windows XP and Vista compatible graphics and sound cards. Drivers for these devices are provided by the respective card manufacturer and may result in compatibility issues beyond our control.

If you are experiencing any issues, it is always recommended that you obtain and install the latest drivers for your hardware. The majority of hardware vendors have the latest drivers available for download via their websites.

====================================

IV. KNOWN ISSUES AND TROUBLESHOOTING

====================================

EA performs a server maintenance every week on Tuesdays at 09:00 till 11:00 GMT as a result you will be unable to log into Battlefield Heroes during this period.

CHANGING DISPLAY MODE

Occasionally on some video cards you may be allowed to set the resolution and video quality to one not supported by your computer. This can result in a frame rate drop, a black screen being shown or other strange behaviors. This should be possible to revert using the reset button in the menu. Strange behavior has been seen on some wide screen resolutions of 16/10 and 16/9 ratio.

Players with SoundMAX HD Audio integrated chipsets may experience crackling and popping audio during game play, if you are experiencing this please ensure you have the latest hardware drivers

installed (see IV. NOTES ON COMPATIBILITY)

Players who have the Windows security update KB917422 installed may suffer from an application error when running Battlefield Heroes. This error can be solved by uninstalling the KB917422 update.

Task switching is not fully supported while running Battlefield Heroes. If you use functions such as Alt-Tab and other variations then you may experience problems.

The following sound cards do not support hardware audio renderer option:

Altec Lansing ADA70 USB Speakers

AOpen AW-320

AOpen Phantom 3D AW-724

AOpen Cobra AW-840

AOpen Cobra AW-850

AudioExcel AV512

AudioExcel AV512M

ASound

...

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