Cross Cultural Comunication

-CROSS CULTURAL COMMUNICATION:

.Culture: it´s everything that people have , think and do as members of their society.

.All cultures:

-respond to basic needs (food , wáter , reproduction)

-guidance (birth , reproduction , death)

-good .vs. evil

.10 facts about Spain:

-produce 44% olive oil

-largest wine producer

-leader for organ donation

-leader in cocaine consume

-leader in renovable energy

-top exporter of fruit

-sanitation

-producer of strawberries

-2nd most visited in the world

-leader in recycling

.In the world.. → 70% non-white

→ 30% White

.Largest democracy→ India , 814 million voters

.Chinese basics:

-Ni hao=hello

-Ni haoma=how´re you

-Nohenhau xiexie=im fine , thanks

-Záijian=goodbye

.Kisses:

-netherlands:3

-belgium:1

-german:0(handshake)

-france:2-5

.BRICS:

-brasil , Rusia , india , china , south africa

.South corea: high divorce rate

.World:

-christian:33

-hindu:13

-buddhist:6

-muslim:19

-jewish:1

-sikhs:1

-atheist:3

Lack of motivation :

50% merely put their time in

20% acto ut their discontent

30% are actively committed to do a good job

1. Preferred communication strategy → indirect, ambiguity, polite (high context: polite, ambiguous, indirect) → direct, clarity (low context)

2. Reliance on words to communicate → low → high

3. Importance of relationships→ high→ low

4. Agreements in writing→ not binding → binding

5. Agreements made orally → binding→ not binding

6. Attention to details → low→high

Some effective strategies for international negotiators:

-do not concentrate on short-term contracts

-focus on the interests behind the positions

-be sensitive to timing

-be flexible

-learn to listen

.Universal non verbal code to start building relationships: SMILE

.5 steps to negociate well:

-listen actively: listen and maje sure they know you´re listening

-empathize:understand where they´re coming from

-establish rapport

=

-influence

-change behavior(they act positively)

.The most difficult Word in any negotiation?--> NO

.Multicultural competency:

-big growth in international business

-big growth in the people working abroad

-big and new disruptuve technologies

.CULTURAL FRONTIER.

.Culture:

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