Correspondencia En Inglish Bussines

Correspondencia comercial en inglés

Writing Letters - Useful Phrases - Yours faithfully o Yours sincerely?

You already know how important it is to speak good English in an international working environment. If you work for a company which does business abroad, you probably read and write a lot of English, too. Writing, just like speaking, is communication. In our letters and emails we need to express many things: authority, gratitude, dissatisfaction, etc. Expressing ourselves well and with the correct level of formality is a skill.

Do you have that skill? Ask yourself these questions:

Do you present yourself in a professional manner when you write?

What image do you give to the people who read your letters and emails?

In short, you want to give a professional image when you write to your customers and business partners. To get you started, we've prepared some lists of standard phrases. Take a look at:

Opening lines

Why do we need an opening line in a business letter or email?

- to make reference to previous correspondence

- to say how you found the recipient's name/address

- to say why you are writing to the recipient.

10 Good Opening Lines:

With reference to your letter of 8 June, I ...

I am writing to enquire about ...

After having seen your advertisement in ... , I would like ...

After having received your address from ... , I ...

I received your address from ... and would like ...

We/I recently wrote to you about ...

Thank you for your letter of 8 May.

Thank you for your letter regarding ...

Thank you for your letter/e-mail about ...

In reply to your letter of 8 May, ...

Why do we need a closing line in a business letter or email?

- to make a reference to a future event

- to repeat an apology

- to offer help

10 Good Closing Lines:

If you require any further information, feel free to contact me.

I look forward to your reply.

I look forward to hearing from you.

I look forward to seeing you.

Please advise as necessary.

We look forward to a successful working relationship in the future.

Should you need any further information, please do not hesitate to contact me.

Once again, I apologise for any inconvenience.

We hope that we may continue to rely on your valued custom.

I would appreciate your immediate attention to this matter.

When 'Yours faithfully' and when 'Yours sincerely' in a business letter?

When the recipient's name is unknown to you:

Dear Sir ... Yours faithfully

Dear Madam ... Yours faithfully

Dear Sir or Madam ... Yours faithfully

When you know the recipient's

...