Teoría: Carta comercial – Making an inquiry (Solicitud de información)

Practical Task N°4

Teoría: Carta comercial – Making an inquiry (Solicitud de información)

Fuente consultada: http://esl.about.com

MAKING AN INQUIRY

Write an inquiry to ask for more information concerning a product, service or other information about a product or service. These letters are often written in response to an advertisement that we have seen in the paper, a magazine, a commercial on television when we are interested in purchasing a product, but would like more information before making a decision.

Remember to place you or your company's address at the top of the letter (or use your company's letterhead) followed by the address of the company you are writing to. The date can either be placed double spaced down or to the right.

Cuando nos interesa comprar un producto, quieres mas información para tomar una decisión

Important Language to Remember

The Start: Dear Sir or Madam 
To Whom It May Concern - (very formal as you do not know the person to whom you are writing) para quien corresponde

Giving Reference: With reference to your advertisement (ad) in... para dar referencia
Regarding your advertisement (ad) in ... refiriendome a 

Requesting a Catalog, Brochure, Etc.: After the reference, add a comma and continue - ..., would (Could) you please send me ...  pedir un catalogo

Requesting Further Information: I would also like to know ... me podria decir si 
Could you tell me whether ... que es lo q quiero…

Signature: Yours faithfully - (very formal as you do not know the person to whom you are writing)

Firma  formal si no se sabe a quien se dirige

An Example Letter

Kenneth Beare     (nosotros) (si es de mi compañía otra el nombre va en grande en medio)
2520 Visita Avenue      
Olympia, WA 98501

Jackson Brothers
3487 23rd Street              (los datos de la compania)
New York, NY 12009

September 12, 2014

To Whom It May Concern:

With reference to your advertisement in yesterday's New York Times, could you please send me a copy of your latest catalogue. I would also like to know if it is possible to make purchases online.

Yours faithfully

(Signature)

Kenneth Beare
Administrative Director                     nonbre y apellido de quien escribe, datos del cargo
English Learners & Company

Práctica: You have seen the course “Microsoft Windows” published on http://www.microsoftofficetraining.co.za/microsoft_training_course/microsoft_windows_training_course.htm webpage, so you will write a letter asking for further information.

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