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Enviado por   •  10 de Agosto de 2015  •  Ensayo  •  393 Palabras (2 Páginas)  •  99 Visitas

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Keno: Hi good afternoon, my name is Emiliano'm Villarreal coach company Toshiba

Eugenia: Hi good afternoon, my name is Eugenia Valladaris

Keno: Yesterday we received your call you needed help with your computer and printer

Eugenia: ohh yes please come and take a seat, I struggled with the products you buy them

Keno: okey, how about if we start first with the computer?

Eugenia: okey

Keno: I need before you begin ticket purchase

Eugenia: take is this

Keno: okey thanks; what problems do you have with the device? O What is your question?

Eugenia: it takes a long time and he is failing turn the program office

Keno: okey, you gives me permission to check the computer

Eugenia: yeah let me turn it on

Keno: okay thank you, god for what I see if it takes in turn, am now seeing that he was already over three months of office that will give you

Eugenia: seriously? I did not know that the office was over.

Keno: If the office has memberships to use your program these memberships are priced for a certain period of use.

Eugenia: okey, and what as I would a membership?

Keno: yet could not say because we do not sell memberships at the moment but you can call the company office or you can research on the internet

Eugenia: o well researched other day, what other problems you encountered the Computer What

Keno: Well from what I see is virus, why take so long to turn

Eugenia: and what can be done?

Keno: good will have to format it

Eugenia: o good, no problem since I backup all my documents

Keno: or good just saved me some work

Eugenia: AJAJA okey,

Keno: now we start with the printer

Eugenia: okey, the problem with the printer is that it does not turn on and just yesterday I wanted to use but did not catch

Keno: okay, let's check on

Eugenia: okey, did not offer anything to drink?

Keno: mmm yes please

Eugenia: water or orange juice?

Keno: water please

Eugenia: okey ... here you'll

Keno: thank you, well you have good and bad news

Eugenia: What is bad?

Keno: the bad news is that the printer is damaged roll does not work well

Eugenia: and good?

Keno: good is that is still under warranty

Eugenia: or what good!

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Keno: I'll take the printer and I'll let the ticket so that can pick

Eugenia: okey Thanks. Could you give me the address?

Keno: Madero Ave. # 123 between the alamo streets and nardo

Eugenia: thank you very much

Keno: nothing

Eugenia: to do well.

...

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