Dialogo En Ingles

1_ Good afternoon . caribbean hotel Juan David Tobon speaking

2 _Jeferson Gomez speaking. I’m phoning to book a room

1 _of course Mr Gomez.Tellme how you want your room

2_I love having a doublé bed overlooking the pool whit room service and air conditioning

1_Mr Gomez, i have what your are loolookingfor: room serbice, there meals, a city tour and free admission to the bar with a drink on to house just for a Price of 50.000 pesos

2_to the package seems great also the rpice I want to book four days with nights

1_ok Mr Gomes a room whith the package complete

2_foe december 22.Does the hotel I have a cuestion. Also covers transportation from the airport to hotel?

1_of course Mr Gomez all of that is included in the package. Now please give me your personal identification number and full name

2_Jereferson Gomez- 1152687546

1_Mr Gomez we look forward too seeing you next december 22

2_thank yuo very much and goodvye

1_your welcome and goodvye

Day in hotel

1 good afternooon. How can I help you?

2_I booked a room for a week

1_please, what is your personal edentification number and full name

1_very welcome Mr Gomez how was your trip

2_novody came to airport to pick me up

1_Mr Gomez escuseus web ad a small probles with the system, but it willaolsobe with charges

2_ok I hopeso now I want you to giveme the keys because it was a very trip

1_Mr Gomez do you need the bell voy?

2_not if I need anything I will inform. I don’t want to be bothered

1_ok you have a happy stay

At room

2_ho god.this is not what I booked

1_what’s the problem, Mr Gomez

2_all does not have a pool view twin asked them to bring me dinner and all value and I want to explain what happened here

1_ Mr Gomez clear failuries in the system switched to a different room with no fancy you requested but will solve that problem already

2_as soon as posible because please, I am very tired

1_Mr Gomez, I have bad news

2_and

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now that happened

1_that you room will not be ready for tonight but not tomorrow morning

2_what?

1_ that you room will not be ready for tonight but not tomorrow morning

2_ do not bother to find another room just call me a taxi to go to another hotel where they have not problema, let me you that you have a very poor service let me tell you that you have a very poor service

1_Mr

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