PIA sistemas de calidad (en ingles)

Cementos Mexicanos. S.A.B. de C.V. o CEMEX

Interview questions

What is the concept of quality of this company?
For us is to always keep in mind the expectations of customers, to satisfy and even exceed the maximum, while continuous improvement to always meet the requirements introduced in the organization.

What is Quality based system?
• Analysis of the current situation: first contact with the starting position in the organization. External and internal customers, operations and services are evaluated ...
• Setting goals for achieving total quality
• Development of quality policy and plan incorporating such objectives, the quality system is desired, qualities, differences with the competition ... is the vision in terms of quality of the company.
• Development of procedures and work instructions that guide for achieving total quality
• Development of Quality Manual describing the quality system parts
• Training and staff training
• Implementation of the quality system

Who is responsible for verifying that the system is met?
We have a specialist able to determine the quality of both our product and our service. When it detects low inform our quality management and managers for them to seek solutions to the problem that has caused such low quality in our service or product

¿What tools do you use to generate or measure its quality?

Certification process in which a certification authority requesting verification system. For this, the application is processed and analyzed in detail the system implemented by checking that meets all the requirements of the standard. Visits and audits were carried out. Track certified follow-up audits (semester or year) and audits for recertification (every three years).

¿What is the priority in this company?

As a global company, we have many stakeholders with varied interests and, consequently, the range of challenges to the sustainability of our business and the world is wide. We focus on the most important to the company and stakeholders, in order to meet your expectations and make a positive impact areas. Together with our report, we conducted a materiality assessment to identify and prioritize issues. This process allows us to ensure that our information environment and overall strategy are appropriate

¿Do you have a certification?

We are committed to the responsible application of different methodologies and certifications, so that we are able to ensure compliance with our policies, guidelines and requirements, both internal and external. In addition to these certifications 100% of the plants are certified Clean Transportation.

¿How did they win?

Making a clean job, as well as have the company well clean and care for the environment

¿Do you know the strategy of the 5's?

Yes, in that we aim to grow a better certification of our company and grow more

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