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Value And Satisfaction


Enviado por   •  21 de Marzo de 2015  •  1.466 Palabras (6 Páginas)  •  204 Visitas

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Entering the market may be something quite complicated, it’s not easy to achieve success and it takes a lot of sacrifices to get where you need to be. In order to have a good business plan, the owner must think about the product and everything that has to do with selling it. The Marketing Mix must be part of the plan because without it the whole company would collapse in no time. After completing the Marketing Mix it is necessary to understand exactly what it is that your customers expect from your product or service. If the consumers don’t get what they want they will leave as soon they can because that’s exactly how the market business works. As a company who’s trying to become a brand with a good reputation, you’ll always find competition. No matter how good you are, there will always be someone else trying to be better than you and if you let them, they will. Fortunately, there are ways to overcome the barriers that keep you from understanding your product demands. There’s a series of steps that make it very easy for a company to know what kind of demands are out there in the public. Once you follow the cycle you’ll be able to give your customers what they want, and who knows maybe they’ll stay in your client list. That is exactly what every company wants to achieve, there’s nothing better than giving value to your product and services, but as we can imagine, value isn’t the only essential element for success, there must also exist some satisfaction. Risks must be taken at this point because at the end of the day customers are only looking for things that will give them more value for less cost.

What is it?

While purchasing items from the market there are thoughts in the customers’ mind. They expect to find value, feel satisfied and get quality from the things that you are offering to them. If a company wants to be able to offer these things they must understand what each of them means and how to provide them to the public. Value is the balance between what the customer gives and receives. They have a natural desire to get what they deserve, that’s why they must feel like the exchange is fair and they’re not being ripped off. An exchange doesn’t necessarily need to be monetary; it can also be time or even energy consuming. If you want your product or service to be outstanding you must add as much value to it as possible. You can do this by providing a higher amount of benefits and selling it at a lower price than your competitions. Satisfaction is also a huge part of the whole exchange and it can be explained very easy. It is the way a buyer feels in relation to their expectations from their acquisition. The more your service is able to surprise the buyer, the more satisfaction they’ll receive. One would expect a person to feel satisfied if they get what they want but unfortunately, that’s not exactly the case when they’re paying for it. They want to feel delighted because receiving what they paid for is just too predictable.

How to Create Value and Satisfaction

If your company’s goal is to create value and satisfaction, which it should, you want to make your customers give a priority to your product and you should at least meet their standards. Unfortunately, it is almost impossible to satisfy each and every single one of your potential customers. That is why you have to establish a particular target and please as many customers as possible.

There are factors that can affect the value and satisfaction that an item can provide. Value depends on the public more than anything else; the provider could try and understand the customers by conducting surveys and finding out the things that they consider to be valuable. If this is well planned it can lead to a lot of success because the company owners have the opportunity know what’s important to add value and how they can offer new benefits.

You would also have to know where you are, what’s your company’s’ place in the market? There will be different opinions from your public depending on their options. Some of them will think that you’re the best option out there but some other does will be aware of the existence of your competition. That’s when decisions must be taken and risks cannot be avoided. You must offer a win-win price with which both sides will be satisfied. If your customers see the real value of your offering there will be a higher possibility of them staying. If you focus on you

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