Seis sigma
Enviado por josealfredo • 28 de Mayo de 2011 • 1.174 Palabras (5 Páginas) • 1.622 Visitas
Definition
Seis Sigma La meta de Seis Sigma es incrementar las ganancias mediante la eliminación de la variabilidad, efectos y desperdicios que atentan contra la lealtad del cliente
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Six Sigma can be understood/perceived at three levels:
1.Metric: 3.4 Defects Per Million Opportunities. DPMO allows you to take complexity of product/process into account. Rule of thumb is to consider at least three opportunities for a physical part/component - one for form, one for fit and one for function, in absence of better considerations. Also you want to be Six Sigma in the Critical to Quality characteristics and not the whole unit/characteristics.
2.Methodology: DMAIC/DFSS structured problem solving roadmap and tools.
3.Philosophy: Reduce variation in your business and take customer-focused, data driven decisions.
Six Sigma is a methodology that provides businesses with the tools to improve the capability of their business processes. This increase in performance and decrease in process variation leads to defect reduction and vast improvement in profits, employee morale and quality of product.
3. Filosofía: Reducir la variación de su empresa y tomar decisiones centradas en el cliente, basadas en datos.
Seis Sigma es una metodología que proporciona a las empresas las herramientas para mejorar la capacidad de sus procesos de negocio. Este aumento en el rendimiento y la disminución de la variación del proceso conduce a la reducción de defectos y la gran mejora en los beneficios, la moral de los empleados y la calidad del producto.
Here's an article with more detail on defining Six Sigma: What is Six Sigma?
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Six Sigma is a rigorous and a systematic methodology that utilizes information (management by facts) and statistical analysis to measure and improve a company's operational performance, practices and systems by identifying and preventing 'defects' in manufacturing and service-related processes in order to anticipate and exceed expectations of all stakeholders to accomplish effectiveness.
Six Sigma – what does it mean?
Six Sigma at many organizations simply means a measure of quality that strives for near perfection. Six Sigma is a disciplined, data-driven approach and methodology for eliminating defects (driving toward six standard deviations between the mean and the nearest specification limit) in any process -- from manufacturing to transactional and from product to service.
The statistical representation of Six Sigma describes quantitatively how a process is performing. To achieve Six Sigma, a process must not produce more than 3.4 defects per million opportunities. A Six Sigma defect is defined as anything outside of customer specifications. A Six Sigma opportunity is then the total quantity of chances for a defect. Process sigma can easily be calculated using a Six Sigma calculator.
The fundamental objective of the Six Sigma methodology is the implementation of a measurement-based strategy that focuses on process improvement and variation reduction through the application of Six Sigma improvement projects. This is accomplished through the use of two Six Sigma sub-methodologies: DMAIC and DMADV. The Six Sigma DMAIC process (define, measure, analyze, improve, control) is an improvement system for existing processes falling below specification and looking for incremental improvement. The Six Sigma DMADV process (define, measure, analyze, design, verify) is an improvement system used to develop new processes or products at Six Sigma quality levels. It can also be employed if a current process requires more than just incremental improvement. Both Six Sigma processes are executed by Six Sigma Green Belts and Six Sigma Black Belts, and are overseen by Six Sigma Master Black Belts.
According to the Six Sigma Academy, Black Belts save companies approximately $230,000
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